6 Things I Learned From Exhibiting at My First Trade Show (That Every Small Business Should Know)
- Jul 12
- 5 min read
First trade show tips.
When I decided to exhibit at my first trade show, I spent months preparing.
I designed new packaging, refined my wholesale offering, planned my stand, ordered display materials, practised my conversations and wondered if anyone would even stop.
Looking back, I realise that while preparation is essential, some of the biggest lessons can only be learned once you're standing behind your own stand, speaking to buyers face-to-face and experiencing everything first hand.
Whether you're a maker, artisan brand, skincare business, home fragrance company or any small business considering your first trade show, I hope these lessons help you feel more prepared than I was.
1. Less Is More
Before the show, I had the temptation to bring almost everything I'd ever created. After all, I'd worked so hard on my collection that I wanted buyers to see it all.
But I quickly realised that too much choice can become overwhelming.
When someone walks past your stand, you only have a few seconds to catch their attention. If there are products everywhere, people don't know where to look first.
Instead, focus on creating one clear story. Showcase your hero products, highlight your best sellers and make it obvious what your brand is about.
A well-curated stand feels more premium, more intentional and far more memorable than one packed with products.
Looking back, I'd rather leave people wanting to see more than trying to show them everything.
2. People Buy People
One thing that really stood out to me was how many conversations naturally turned to my story.
Of course, buyers wanted to know about pricing, lead times and wholesale terms, but what really created a connection was sharing why Wildflower Botanicals exists in the first place.
People don't just buy products, they buy into the people and purpose behind them.
Don't be afraid to talk about what inspired your brand, what drives you and why your products matter to you.
Those conversations felt far more meaningful than simply listing product features, and I truly believe they're what people remembered after they walked away.

Wildflower Botanicals was born during the Covid lockdowns from a desire to help people create moments of calm through scent. Every blend is carefully formulated with pure essential oils because I genuinely believe scent has the power to influence how we feel.
That story created connection.
People remember stories far longer than product specifications.
3. Practice Your Pitch
You end up introducing your business far more times than you expect.
By the end of the show, I'd probably told the Wildflower Botanicals story hundreds of times.
Having a short, clear introduction made such a difference.
You don't need to explain every product or every detail of your journey. Instead, aim to communicate what you do, who you help and what makes your brand different in about 30 seconds.
Think of your pitch as the start of a conversation, not a presentation.
The goal isn't to tell people everything, it's to leave them wanting to ask the next question.
In these 30 seconds, someone should understand:
What your business does.
Who it's for.
What makes it different.
Why they should care.
Keep it conversational.
4. Look After Yourself
Trade shows are surprisingly exhausting.
You're on your feet all day, constantly talking, smiling, answering questions and staying switched on.
It's easy to forget to eat, drink or even sit down for five minutes.
Pack healthy snacks, bring a reusable water bottle and wear shoes that prioritise comfort over style.
It sounds simple, but looking after yourself means you'll still have the energy to be enthusiastic during the final conversation of the day, not just the first.
I underestimated how physically demanding exhibiting would be, and it's definitely something I'll prepare for differently next time.
5. Protect Your Time & Energy
One thing that surprised me was that not everyone who stops at your stand is a potential customer.
Some people are there to sell you something - whether that's packaging, manufacturing, software or other services.
Others are at the very beginning of their own business journey and are looking to learn as much as they can from established brands.
There's absolutely nothing wrong with those conversations, and many can be valuable. But when you're exhibiting, your time is limited.
Learn to quickly identify why someone has stopped at your stand:
Are they a potential stockist?
A supplier?
A fellow founder?
Or simply curious?
It's okay to politely steer conversations when needed. Save your longest conversations for buyers who are genuinely interested in stocking your products, and arrange a follow-up with anyone you'd like to connect with after the show.
Probably the hardest lesson for me to put into practice. I'm naturally someone who wants to give everyone my time, answer every question and help wherever I can. But I also had to remind myself why I was there.
Being intentional with your time doesn't make you unfriendly, it allows you to make the most of the opportunity you've invested in.
6. Make Friends With Other Exhibitors
One of the best parts of the show wasn't something I'd planned for at all.
It was meeting the other exhibitors.
It's easy to think of the brands around you as competitors, but I found exactly the opposite. Everyone had their own experiences, challenges and lessons to share.
One shared advice on displaying products, another talked me through what had worked for them at previous shows, someone else surprised me with a hot coffee, and many simply offered encouragement when the days felt long.
Building those relationships was just as valuable as speaking to buyers.
You never know where your next collaboration, recommendation or friendship might come from, so don't be afraid to introduce yourself to the people exhibiting alongside you.
My Biggest Takeaway
If I could sum up my first trade show in one sentence, it would be this:
Preparation gets you there, but experience is what helps you grow.
I came hoping to meet potential stockists, but I left with more than that.
I gained confidence in talking about my brand, a better understanding of what buyers are looking for, valuable feedback on my products and plenty of ideas to improve for next time.
No matter how much you prepare, your first trade show will teach you lessons that simply can't be learned behind a laptop.
And that's exactly why I'd do it all over again... I just need to find the budget first! (If anyone knows where it's hiding, let me know.)
Anna Carolina, Founder & Artisan of Wildflower Botanicals.

Thinking of stocking Wildflower Botanicals?
If you're an independent retailer looking for premium wellness-led products designed with purpose, I'd love to hear from you. Explore our wholesale collection or get in touch to request our trade catalogue here.

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